Our office is open for outpatient appointments 8:00 AM – 5:00 PM Monday through Friday, Saturdays 8:00-1:00.Please schedule appointments and place non-emergency calls, including inquiries about medications, during regular business hours. Our staff is efficient, friendly, courteous and ready to help you with health insurance claims, appointments, and much more.

Payment for office services is due when the service is rendered. We accept cash, personal check, money order, or credit card (Visa, Master Card). Insurers require that we collect co-payments. Full payment of applicable co-pays, deductibles and co-insurances is due at the time of the service. Our office will file insurance claims on your behalf. If you prefer to file your own claims, we will provide you with an itemized bill.

Physicians of the North Shore adheres to the privacy, security and electronic transactions guidelines that are established in the PRIVACY POLICY of Physicians of the North Shore and that are addressed by the Health Insurance Portability and Privacy Act of 1996. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) mandated regulations that govern privacy, security, and electronic transactions standards for health care information. These regulations require major changes in how health care organizations handle all facets of information management, including reimbursement, coding, security, and patient records. Physicians of the North Shore complies with established regulations that govern patient confidentiality and privacy and remains abreast of pending new regulations as they are proposed and modified. You will be asked to sign authorizations, consents, and releases in accordance with our Privacy Policy. We require a copy of the Power of Attorney document for any patient who has assigned a POA.

Our Privacy Policy is posted in the office. We urge you to read it carefully. You may request a copy of the Privacy Policy at registration.

If you wish to discuss any issue, problem, or pass on a compliment, please feel free to contact our Practice Administrator, Amy Olson. She can be reached by calling (847) 679-3411.